Clickgo — Logistics · Marketing · Growth

Did you knowClickgo brands ship to 27,000+ pincodes across India.

Preparing your dashboard

Clickgo — Logistics · Marketing · Growth
Contact · We're here to help

Get in Touch

Questions about shipping, checkout, remittances or partnerships — the Clickgo team sits on your side of the screen. Reach us on your channel of choice.

Response times: 2 hours on business days.

01

Talk to us

Pick the channel that fits — email for records, phone for anything urgent, WhatsApp for quick back-and-forth. All roads reach the same team.

Email

info@clickgo.in

Phone

+91 89058 72971

WhatsApp

+91 89058 72971

Website

www.ovix.digital

02

Merchant Support

Already shipping with Clickgo? The fastest route is the in-app ticket button on your dashboard — it attaches the AWB, order ID and merchant context automatically. For anything outside a shipment, email us directly.

Support inbox

info@clickgo.in
03

Sales & Onboarding

Evaluating Clickgo for your brand? Book a 30-minute walkthrough covering Shopify wiring, courier priorities, wallet recharge and COD remittance. We tailor the demo to your order volume and category.

Sales

info@clickgo.in

Call sales

+91 89058 72971

04

Business Information

Legal Name

Clickgo Digital

GSTIN

08FHIPK0568M1ZS

Email

info@clickgo.in

Phone

+91 89058 72971

05

Registered Address

Clickgo Digital

Near JB Shah College,
Jhunjhunu, Rajasthan 333001, India

06

Support Hours

Mon – Sat

10:00 – 19:00 IST

Live phone, email and WhatsApp coverage.

Sunday

On-call only

Emergency shipment & COD issues answered within 12 hours.

07

Frequently Asked

How fast will I hear back from support?+
Merchant support responds within 2 working hours on business days, and within 12 hours on weekends. Priority tickets from paid merchants are typically answered under 30 minutes.
How do I raise a shipment or COD issue?+
Log in to your Clickgo dashboard and use the in-app ticket button on the shipment or COD row. This attaches the AWB, order ID and merchant context automatically so we resolve it faster than an email thread.
Do you offer onboarding calls?+
Yes. Every new merchant gets a 30-minute onboarding call covering Shopify wiring, pickup addresses, courier priorities, wallet recharge and COD remittance schedule. Book via the sales email below.
Can I visit your Jaipur office?+
Yes, by appointment. Drop us an email at least 24 hours in advance and we'll confirm a slot at the Sanganer office.
How do I report a security or privacy concern?+
Email info@clickgo.in with the subject line "SECURITY" and a description. We triage within 24 hours and follow responsible-disclosure practices.